FINCA Microfinance Bank Limited Tanzania empowers customers by providing the products, services and education they need most to improve their standard of living, build financial health and resilience, and keep their children in school.
FINCA formed its first Village Bank in Mwanza in 1998, bringing its model of group lending to Tanzania. In the years since, more than a million customers have gained access to responsible financial products including credit, savings and money transfers.
As a leader in financial inclusion, we were the first microfinance institution to be licensed by the Bank of Tanzania, allowing us to offer banking services and take deposits from the public.
Innovations like agent and mobile banking make it easier and more affordable to conduct transactions. In as little as five minutes, a customer can open a savings account using special tablets and our Digital Field Automation.
Looking to the future, we are-engineering and streamlining our credit and customer service processes to further improve our offerings while maintaining our commitment to exceptional customer service.
New Vacancies at FINCA Microfinance Bank February 2026
1. JOB TITLE: Systems and Network Analyst
Department: Information Services and Operations
Location: Head Office-Dar es salaam
Summary
The primary duties of the System and Network Analyst are to install, upgrade and maintain computer systems applications and peripherals for FINCA office Data Centers and branches.
This includes ensuring applications are operational at all the times as well as handling day-to-day problems with systems, attending to issues submitted by staff and licensing follow-up.
Essential Duties
• Develops, installs, tests and provides documentation for operating systems in use at FINCA office and for associated applications as per IT policy;
• Manage the content hosted on SharePoint and help expedite user adoption within an organization, Creating and configuring new sites, adding document libraries, Creating and configuring lists and forms
• Installation and management of CISCO and Fortinet devices ( Switches, routers and Firewalls ) under supervision of Supervisor .
• Install, configure as well as maintain storage hardware backup inclusive of physical plus virtual tape libraries or drives along with disk storage targets under supervision of Supervisor.
• Assist management to devise the most useful ways to apply SharePoint to a business’s goals.
• Perform activities related to installation, configuration and managing SAN devices and fiber switches.
• Assist to evaluate new technologies for staff desktops and works with other technical staff to determine hardware and software needs;
• Maintain security of hardware and software on daily basis;
• Performs backups of data and operating systems for all critical machines;
• Respond to problem reports, machine crashes, hardware failures and power outages;
• Provides expertise in system usage to office staff as appropriate;
• Maintains password and group files, web server access;
Competencies
• Strong technical orientation
• Ability to work well in a team environment
• High level of energy, creativity, flexibility, enthusiasm, commitment, selfconfidence and initiative
• Accuracy, attention to details and awareness of deadlines
• A hard-working self-starter with initiative, able to set down priorities
• Ability to anticipate problems and proactively takes measures to control or minimize them
Qualifications
• Systems and network Administration/System Engineer certification in Unix and Microsoft.
• 1+ years of experience within a technical support environment, including hardware, software and network support experience
• Proven ability to resolve problems efficiently and effectively.
• Ability to recognize competence level of the users and address each situation appropriately
• Experience working in a heavy pressure environment preferred
• Proven ability to work creatively and analytically in a problem-solving environment
• Proven success in contributing to a team-oriented environment
• Proven ability to balance, prioritize and organize multiple tasks
• Excellent interpersonal, written and oral communication skills
Education & Experience
• Bachelor’s degree in computer science or related fields
• Microsoft or related professional certification is a must
• Linux professional certification will be an added advantage
• Certification in CCNA or CCNP will be added advantage.
• Experience working with Fortinet and CISCO Firewalls will be an added advantage.
2. JOB TITLE: Data Analytics Officer
Department: Information Services and Operations
Location: Head Office-Dar es salaam
Summary
The primary duties of the data analytics officer will be to work closely with Data Analytics Unit responsible for data analytics, preparation of reports, and data management. Partner with stakeholders across multiple departments to help us understand and accelerate our business reporting needs.
Essential Duties
• Utilize strong oracle, SQL and MS Excel skills to provide high quality data analysis, report and support to stakeholders
• Prepare SQL scripts to directly query and analyze internal and external data
• Support preparation of analytic dashboards and KPI reports in BI tools.
• Maintain the strict confidentiality of all records and documents stored in the assigned systems and infrastructure.
• Provide technical advice and support in problem solving related to systems and applications.
• Be able to ensure data availability 24 x7 using non-disruptive administration tactics.
• Communicate regularly with technical, applications and operational staff to ensure database integrity and security
• Management of security aspects to the assigned systems, databases, integrity controls, related records and recovery control (ensuring all data is retrievable in an emergency)
• Execute other assignments as may be assigned from time to time by superiors.
• Perform other duties as may be assigned.
Education and experience
• Bachelor Degree in computer science, Information technology or a related field.
• Experience working with databases management such as PostgreSQL Or SQL Server OR Oracle
• A comfortable hand on WPS or Python or R or Alterexy or any other programming language, this is just an additional skill
• Excellent Communication, Analytical and Presentation Skills
• Passionate about data and analyzing business needs
• Trainable
• Must be able to work with minimal supervision.
3. JOB TITLE: Application Support Analyst
Department: Information Services and Operations
Location: Head Office-Dar es salaam
Summary
Application Support Analyst provides support for all incidents, changes and requests pertaining to applications managed by IS department.
Responsibilities include problem analysis for recorded incidents, requirement analysis for submitted requests, solution analysis, solution implementation, solution documentation, applications parameterization and software configurations, report analysis and design (not necessarily development), applications level 1 custodian and knowledge base management.
Essential Duties
• Ensure Core Banking System and all applications are running and performing at optimal level, under supervision of Applications Manager.
• Guide users in requirements documentation and documents requirements according to standard scenarios.
• Custodian of Functional Specification Documents, and solution validation documents.
• Handles all user guides, end user procedures and user applications manuals.
• In conjunction with Applications Manager and Project Manager, the role is theprimary analyst of user requests and requirements in solution definitions and documentations.
• Addresses and resolves applications incidents and requests; Analyze applications incidents and requests; after problem analysis, engages other resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility.
• Insure all issues from users that are logged on service desk systems follow proper procedures and problem definitions.
• Performs systems end of day , month and year processes
Education
Bachelor’s degree computer science or related field.
How To Apply
Please send your application letter and CV to TZ_Recruitment@finca.co.tz
Deadline for sending application is March 3, 2026
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