Absa Group Limited (“Absa Group”) is listed on the Johannesburg Stock Exchange and is one of Africa’s largest diversified financial services groups.
Absa Group offers an integrated set of products and services across personal and business banking, corporate and investment banking, wealth and investment management and insurance.
Absa Group owns majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania (Absa Bank Tanzania and National Bank of Commerce), Uganda and Zambia and has insurance operations in Botswana, Kenya, Mozambique, South Africa and Zambia. Absa also has representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
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Positions:
1: Transactional Banking Sales Manager
Job Summary
Reporting to Head of Transactional Banking:
The role holder has functional responsibility for Sales and Customer Support for Transactional Service products i.e. Cash Management, Trade and Working Capital products. This will include Absa Access Online Host to Host, Cash In Transit, Deposita, Trade Management Online, LC’s, BGI, Working Capital and any other similar product that the bank may from time to time develop & introduce in the market under Transactional Services.
Transactional Sales Manager’ key responsibilities:
Key to the function is the Role Holders ability to develop and sustain personal Relationships with key decision makers of the targeted portfolio to ensure continued business streams and revenue generation/growth.
The role holder is responsible for ensuring that established service level agreements (SLA’s) between customers, staff and Operations are adhered to and maintained at all times ensuring satisfactory Customer Service Levels are maintained.
Drive Sales and Services support for Transactional Services i.e. Cash Management product offering to a demanding portfolio of Corporate customers that includes Global Corporates, Large Local Corporates , Global Development Organizations (GDOs), Public Sector & and wide spectrum of Business Banking customers in the Commercial and SME segments.
Job Description
Main accountabilities and approximate time split
Achieve sales performance targets as specified and agreed to within annual objectives
Ability to independently receive, solve and recommend practical solutions on Technical Cash Management Services queries for Absa Tanzania.
Manage communication within the targeted portfolio on network, tariffs and operational process and procedure.
Offer specialist advice to customers and Corporate Relationship Managers on Transactional Services products.
Plan specific call objectives required to ‘advance’ the sales process with each client in respective portfolio.
Complete call reports to summarize discussions, opportunities and agreed actions related to all client sales calls.
Manage the E2E support function on high value transactions and remain the focal point for transaction customer queries at all times.
2: Prestige Relationship Manager – Sky Branch
Job Summary
Prestige Banker-Sky Branch will have a responsibility of managing assigned Prestige Banking Customers portfolio by retaining and acquiring new customers. This will be achieved through cross selling of Bank’s products and provide memorable customer experience.
The role holder will be required to meet minimum performance standards across service and sales i.e. meeting a minimum number of calls and sales per week based on an appropriate product mix. The role holder will be having a portfolio of customers that are domiciled in different Branches.
Job Description
Main accountabilities and approximate time split
Relationship and Portfolio Management 25%
Manage the banking relationships of portfolio of Prestige Segment customers assigned to you.
Ensure regular contacts of customers under your portfolio for the purpose of relationship deepening and cross selling.
Building relationships with existing customers in order to pro-actively anticipate and address future customer needs, identify sales opportunities and increase revenue/footing per customer.
Continuously monitor utilization of credit facilities and other products such as credit cards. Identify and resolve underutilization by contacting customers to determine the reasons and escalating service issues
Working closely with Premier RMs for smooth upgrading of qualified Premier Clients from Prestige and Personal Banking Segments.
Increase Customer Retention & Reduce attrition.
Review reports from branches indicating income levels of existing standard customers and identify names that could become Prestige clients.
Sales 45%
Achieve agreed sales targets for new accounts, cards, assets and liabilities through a proactive calling programme as assigned by the Line Manager.
Grow assigned Prestige Portfolio, Asset and liability book.
Conduct a detailed needs analysis for all existing and potential customers to determine which products would suit their needs. The product suite includes all products available to Prestige Banking customers.
Increase product penetration for existing customer base by reviewing their portfolio to determine potential cross sells and proactively recommend new products to customers.
Making sure that all our customers have Platinum Cards, AIR, and AMB.
Maintain valuable communication with Prestige Customers.
Recruit new customers (from non-Sky Branch Portfolio- Personal)
Perform telesales and courteous calls to customers i.e. Manage own calling programme, including identifying names to call on in a particular day or as assigned by your Supervisor.
Undertake marketing, special campaigns, promotions etc.
On a daily basis, compile a report on the calling programme and personal sales progress against the targets as agreed.
Present the report to the Line Manager.
Service Excellence 20%
Provide High Standard of Customer Service at all times, face to face, via phone or email and create customer loyalty through offering exceptional customer experience.
3: Procurement Officer
Job Summary
Support sourcing and supply chain activities at a Country level for the development and execution of commercial solutions and 3rd party risk management targeted to realising significant value for the country.
• Managing vendor onboarding and procurement operations
• Ensure that group strategies are delivered with appropriate levels of execution at the Country level
• Ensure that appropriate governance & risk management models are deployed locally in line with the Absa Bank Procurement Policy, Control & Risk Framework as well as Regulatory requirements
Technical skills / Competencies Personal attributes
Strong understanding of procurement principles, risk management and regulatory compliance
Proficiency in procurement systems (Coupa, SAP)
Negotiation
Relationship/ Partnership Approach
Innovation and Change
Analytical skills for spend analysis and supplier performance tracking
Location: Absa House – ABT
End Date: December 7, 2025 (4 days left to apply)
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