NMB Bank is one of the largest commercial banks in Tanzania, providing banking services to individuals, small to medium sized corporate clients, government services, large businesses and agriculture lending.
NMB Bank was established under the National Microfinance Bank Limited Incorporation Act of 1997, following the break-up of the old National Bank of Commerce, by an Act of Parliament. Three new entities were created at the time, namely: (a) NBC Holdings Limited (b) National Bank of Commerce (1997) Limited and (c) National Microfinance Bank Limited.
New Job Opportunities at NMB Bank January 2025
1:Â Relationship Manager; Chinese Desk (1 Position(s))
Job Location : Head Office
Job Purpose:
To develop, maintain and grow relationships with Chinese Desk portfolio of corporate clients, while developing, improving, promoting, and selling NMBs products and services to ensure that NMBs current and future Corporate Customers find solutions for their financial needs.
Main Responsibilities:
Research developments in the market segment by attending conferences, reading market-specific newsletters, visiting websites etc.
Benchmark NMBs products and services with those of the competitors in the market.
Develop and maintain close relationships with NMBs current, prospective, and future Asian Corporate clients through communication, client visits, and other relationship-building mechanisms
Find solutions for Chinese Corporate Clients’ financial needs
Monitor Chinese Corporate clients in portfolio and keep records on the development of the clients’ business.
Onboard and appraise Chinese corporate clients and provide recommendations for decision making.
Take a leading role in driving sales, through positive customer relationships, networking, and relevant promotions across the bank.
Offer support and build capacity for Assistant Relationship Managers through ongoing mentoring and engagement to ensure quality credit applications and business growth.
Monitor and review the Chinese Corporate portfolio performance to ensure that targets are met.
Review customer feedback, market intelligence, workshops/focus group reports and review product design and performance.
Co-ordinate budget objectives of the responsibility of the Asian desk to ensure targets are achieved as per approved budget.
Ensure customer satisfaction is achieved by providing accurate sales advice in line with customers’ expectations.
Proactively manage Chinese Corporate client portfolio in compliance with regulatory environment.
Maintain high standards of operational controls including adherence to Risk Management and Compliance guidelines.
Embed NMB values and code of conduct by ensuring adherence to the highest standards of ethics with relevant policies, processes, and regulations.
Prepare budget and projections for the segment.
Actively selling loans, deposit, and cross selling other banks products (forex, fund transfer, internet banking etc.)
Knowledge and Skills:
Business understanding of the bank’s customer base, market segments, products & services, knowledge of government policies relating to banking, BOT regulations, bank policies & procedures.
Customer Relationship Management, Building Positive Working Relationships, Coaching, Communication, Building a Successful Team, Facilitating Change, Decision Making, Developing Others, Leading through Vision & Values,
Formal Presentation, Planning & Organizing.
Understanding of Chinese Mandarin is a must and any other Asian language will be an added advantage.
Qualifications and Experience:
Bachelor’s degree in Economics, Business Administration, Finance, Marketing Statistics, Research or related fields.
Relevant certification(s) subject to the specific role requirements.
Master’s degree in business studies is an added advantage.
Postgraduate education in Banking and/or Banking certification(s) is an added advantage.
A minimum of 4 years’ experience in the relevant field preferably in dealing with Construction and Asian origin corporate clients.
2: Relationship Manager; Forestry (Re-advertised) (1 Position(s))
Job Location : Highlands Zone, Mafinga
Job Purpose:
Grow both Liabilities (Deposits) and Assets from Small and Medium Enterprises (SMEs) and Commercial clients for Forestry related business, advising Agri retail department on business strategy to build and grow Cereal portfolio, assisting Relationship Officers/Branch Managers in recruiting business customers to ensure SME and commercial business growth for Cereal portfolio.
Analyze performance of all Agri Retail loans in a mandated area of operation against the set budget and ensure compliance with quality standards of the Agri-loans products across the area of jurisdiction.
Advise the Head; Agri Retail on implications and corrective measures for any business anomalies. In view of the job purpose the Relationship Manager is expected to put forward business propositions and support the product development team in modelling new products and services that fit agribusiness customers
Main Responsibilities:
Prepare action plan for implementation and achievement of assets and liabilities budget objectives for his/her area of operation/zone.
Review and advise the bank on its pricing policy for Agri Retail loan products and services from time to time based on feedback from the field.
Come up with initiatives to improve customers’ engagement platforms such as Business clubs, Agri Executive network and related Agri events.
Monitor and supervise all Agri Retail loans issued and disbursed in his/her area of operation/zone to ensure good and quality portfolio.
Timely preparation of periodical and ad hoc evaluation reports on Agri Retail performance on assets and liabilities (Weekly, Bi-weekly, Monthly and quarterly).
Plan, prepare and review marketing strategies for new and existing Agri Retail loan products from time to time.
Monitor and ensure that all Agri Retail loans products delivery processes are working properly and provide advice to the Head; Agri Retail for any improvement needed.
Review credit appraisals from Relationship Officers that require further assessment at credit department for decision.
Assist Branches and Zones to prepare budgets for Agri Retail assets and liabilities.
Train and coach Relationship Officers on various business best practices and processes in evaluating and assessing
Agri Retail Loan applicants.
Knowledge and Skills:
Sound knowledge of Forestry business and its supply chains
Sound knowledge of Agri Retail Banking products and services in the agricultural value chains.
Excellent knowledge of agriculture sector dynamics and related laws.
Sound understanding of other bank loan products, policies and procedures for cross-selling purposes.
Excellent knowledge of banking operations and financial markets in Tanzania.
Knowledge of forestry economics, sustainability, and environmental regulations
Computer proficiency (Excel, word, power point presentation and access)
Excellent communication (English and Kiswahili), numerical, analytical, report writing and presentation skills
Self-motivated, innovative with ability to initiate and lead change.
Good customer relationship management with ambition to provide solutions to customers’ expectations.
Managerial and leadership skills (conceptual and resourcefulness)
Strong interpersonal and networking skills for both internal and external customers
Ability to effectively prioritize and execute tasks in a high-pressure environment.
People management, representation, team building and developing performing teams
Qualifications and Experience:
Bachelor’s degree in Forestry or Environmental Science, Agricultural Economics, Natural Resource Management, or related field
Minimum of 4 years’ banking experience, inclusive of roles in credit assessment, client management, project appraisal and other bank operations
Understanding of forestry supply chains, timber markets, and carbon credit systems
 3: Relationship Manager; SME (1 Position(s))
Job Location : Western Zone, Kahama Business Center
Job Purpose:
Responsible for growing both Assets & Liabilities (Deposits) of Small Medium Enterprise (SMEs), advising the department on business strategy and guiding Relationship Officers in recruiting business customers to ensure Small Medium Enterprise growth.
Main Responsibilities:
Drive sales of SMEs loans and deposits throughout the zone (covering Branches, Business Centre’s, and Hubs)
Appraisal of all SMEs credit applications that warrant Senior Manager’s attention other than Relationship
Managers/Relationship Officers; from the respective zones and provide recommendations for decision making.
Take a leading role in guiding Relationship Officers in growing asset books and mobilizing deposits from SMEs segment.
Coordinate with Relationship Officers/Branch Managers to prepare appropriate financial structure for managing risks and realizing economic value (pricing)
Advise the Head of Department on different strategies relating to Business Banking development and growth.
Actively build capacity of Relationship Officers through on-going mentoring and support to encourage business growth and portfolio quality.
Monitor departmental budgets, ensuring RO sales targets are achieved within reasonable timelines
Prepare budget and projections for the zones managed. The budget includes the list of existing, prospective customers to benefit from loans and other cross-sold products
Follow up with Relationship Officers/Branch Managers for execution of potential pipelines (Asset & Liabilities) to become successful deals.
Proactively engage with other stakeholders (credit/risk/operations) to ensure the SME portfolio is maintained to the highest standards.
Monitor and evaluate the business portfolio to ensure performance criteria (PAR & NPL levels) are maintained within the acceptable risk level.
Represent NMB in all customer forums and ensure the best relationship between NMB and customers in the zones through networking and excellent service.
Knowledge and Skills:
Excellent credit analytical skills
Strong financial analysis skills
Knowledge of the Tanzania Banking Sector environment
Sound knowledge of Small Medium Enterprise markets and environments
Good customer relationship and sound understanding of bank’s loan products, policies, and procedures.
Conversant with standard computer applications (Excel, Word, and Access).
Good communication skills with high proficiency in the use of (English and Kiswahili).
Good business management, leadership, coaching, and team building skills.
Qualifications and Experience:
Bachelor’s degree in Finance, Accounting, Banking, Economics or other relevant fields
Master’s degree in related fields will be added advantage.
4 years’ experience in Business Banking/Relationship Management out of which 3 should be in managing SME customers.
3 years’ experience in Credit analysis
4: Senior Relationship Manager; Chinese Desk (1 Position(s))
Job Location : Head Office
Job Purpose:
To develop, maintain and grow relationships with Asian Desk portfolio of corporate clients, while developing, improving, promoting, and selling NMBs products and services to ensure that NMBs current and future Corporate Customers find solutions for their financial needs.
Main Responsibilities:
Develop and maintain close relationships with NMBs current, prospective, and future corporate clients under Asian
Desk through communication, client visits, and other relationship building mechanisms.
Find solutions for customers’ financial needs, including investment, borrowing and transactional banking solutions.
Benchmark NMBs products and services with those of the competitors in the market and identify strategies on how best to sell to the customers.
Proactively involve the Senior bank executives in engagement with key corporate clients.
Monitor clients in the portfolio and keep records on the development of the clients’ business.
Partner with the Product team and other internal staff to deliver clear accounts plan that is based on understanding of client needs and provide appropriate solutions for clients across relevant products.
Manage the development of prudently priced assets, cost effective long-term liability with reputable companies and organizations.
Maintain a high quality of the asset book, ensure excellent performance and maximum returns of the portfolio.
Adhere to high professional standards and strive to provide quality services and competitive pricing to clients.
Identify and develop a target pipeline and aggressively market for new profitable customers from the identified target sectors and exploit cross-selling opportunities.
Gather information that is needed to prepare and assess credit applications.
Proactively manage client portfolio under Asian Desk in compliance with regulatory environment.
Maintain high standard of operational controls including adherence to risk management and compliance guidelines.
Embed NMB values and code of conduct by ensuring adherence to the highest standards of ethics with relevant policies, processes, and regulations.
Consult with staff in Risk, Credit, Legal and Compliance to ensure that the portfolio remains credit worthy and within the policies of the bank.
Agree targets and take accountability for the overall achievement of performance objectives in corporate banking.
Participate in various bank projects necessary for the bank’s betterment in service provision to clients.
Keep up to date with industry trends by following up on the developments in the market, networking, and reading market-specific newsletters, visiting websites, etc.
Knowledge and Skills:
Business understanding of bank’s customer base, market segments, products & services, knowledge of government policies relating to banking, BOT regulations, bank policies & procedures.
Customer Relationship Management, Building Positive Working Relationships, Coaching, Communication, Building a Successful Team, Facilitating Change, Decision Making, Developing Others, Leading through Vision & Values,
Formal Presentation, Planning & Organizing.
Understanding of Chinese Mandarin is a must and any other Asian language will be an added advantage.
Good experience of various banking solutions required by corporate clients.
Qualifications and Experience:
Bachelor’s degree in economics, Business Administration, Finance, Marketing Statistics, Research or related fields.
Relevant certification(s) subject to the specific role requirements.
Master’s degree in business studies is an added advantage.
Postgraduate education in Banking and/or Banking certification(s) is an added advantage.
A minimum of 4 years’ experience in Relationship Management of Large Corporates/Emerging
Corporates/SMEs/Branch Management/Business Centre management.
Experience in credit assessment and management.
5: Senior Specialist; Change Management – 2 Years (Specific Tasks) (1 Position(s))
Job Location :Â Head Office
Job Purpose:
To drive and support organizational change initiatives for specific projects by developing and implementing strategies that drive adoption, minimize resistance, and ensure successful transformation.
The role focuses on enabling people, processes, and technology changes through structured management methodologies, stakeholder engagement, and communication plans. Acts as a trusted advisor to business leaders, ensuring alignment between change objectives and organizational goals.
Main Responsibilities:
Design and implement change management framework across the bank.
Craft tailored change management strategies that will increase adoption level across all change management to minimize resistance
Closely manage key stakeholders such as Project Sponsors to ensure they are updated on progress of Change Management initiatives
Ensure all projects or Business Initiatives have a comprehensive change management strategy
Develop and track change management Key Performance Indicators
Define and identify potential risks that are likely to affect change management initiatives.
Work closely with Business, Project and Technology to identify initiatives that require Change Management
Prepare and submit Regular Change Management Reports (Monthly, Quarterly and Annual Reports) and recommended actions
Ensure Change Management creates value to all stakeholders and quantify the contribution
Create a Change Management Dashboard that will help the HR management team make informed decisions on change management initiatives
Regularly evaluate number of changes that are likely to cause saturation and affect change adoption
Craft change management initiatives within the allocated budget to ensure there is no overspending
Regularly evaluate change management initiatives per global standards.
Knowledge and Skills:
Understanding of change management methodologies such as ADKAR Model, Lewins Model, Nudge theory and any other relevant models
Sound Understanding of Stakeholder Level of Influence and Impact in Change
Strong stakeholder management skills.
Good listening and communication (including public speaking and presentation) skills.
Business acumen.
Project management and planning skills.
Analytical mindset and critical thinking.
Good problem-solving skills.
Team player and able to collaborate with larger cross functional and diverse background groups.
Qualifications and Experience:
Bachelor’s degree in ICT, Business, Economics, HR, or a related field of study from a reputable university
Change Management certification (PROSCI or CCMP)
Master’s degree in business studies is an added advantage
Banking certification(s) is an added advantage
4 years of applicable Change management experience (Financial services industry is an added advantage).
5: Senior Specialist; Content Management (Wholesale Banking, Private Banking & Treasury Services) (1 Position(s))
Job Location : Head Office
Job Purpose:
Responsible for developing, managing, and optimizing content strategies and communication materials for the Wholesale Banking, Private Banking, and Treasury Services segments.
This role requires a deep understanding of Wholesale Banking, Treasury and Affluent Banking audiences, the ability to translate complex financial solutions into clear, engaging messages, and ensure Brand consistency across all communication channels.
Main Responsibilities:
Content Strategy & Management
Develop and execute a comprehensive content strategy aligned with business objectives for Wholesale Banking, Private Banking, and Treasury Services.
Create, curate, and manage high-quality content across digital and traditional platforms, including websites, social media, email campaigns, brochures, and client presentations.
Collaborate with product, relationship management, and marketing teams to translate technical banking products into compelling customer-facing narratives.
Ensure all content adhere to brand voice, tone, and regulatory compliance requirements.
Maintain an organized repository of marketing and product materials for internal stakeholders.
Marketing & Communications
Support end-to-end planning and execution of marketing campaigns targeting institutional, corporate, and affluent clients.
Work with internal creative and digital teams (or agencies) to develop marketing collateral, client success stories, thought leadership pieces, newsletters, and event materials.
Partner with the Public Relations and Corporate Communications teams to develop media releases, executive messages, and speaking materials for industry events.
Assist in developing client engagement materials and sales enablement tools to support front-line teams.
Coordinate with internal communications team to ensure staff are aligned with business updates, product launches, and market developments
Digital & Content Performance
Manage and update web and intranet content for relevant business segments.
Ensure Search Engine Optimization best practices, user experience optimization, and analytics tracking are in place for all digital content.
Monitor content performance and engagement metrics, providing insights and recommendations for improvement.
Stakeholder Management
Work closely with Product, Sales, and Relationship Management teams to understand market needs and align messaging.
Liaise with Compliance, Legal, and Risk teams to ensure all marketing materials meet regulatory standards.
Coordinate with external agencies, copywriters, and designers to ensure timely delivery of high-quality content.
Stakeholder & Agency Management
Collaborate with Relationship Managers, Products team, Business Heads, and Treasury Sales teams to develop client-centered communication tools.
Liaise with Compliance, Risk, and Legal departments to ensure marketing materials meet all regulatory and disclosure standards.
Manage external agencies, copywriters, and designers to deliver content and campaigns on time and within budget.
Knowledge and Skills:
Understanding of Banking and financial products, services, and customer segments.
Advertising and media planning processes (traditional and digital).
Regulatory and ethical guidelines for marketing in financial services.
Strategic and creative thinker with strong commercial acumen.
Excellent communication and presentation skills.
Strong analytical and project management skills.
Proficiency in digital marketing tools, analytics, and media management.
Integrity, initiative, and results orientation
Strong understanding of Wholesale Banking, Private Banking, and Treasury/Markets products and services.
Excellent writing, editing, and storytelling skills with attention tone and clarity.
Familiarity with digital content management systems (CMS), marketing automation tools, and analytics platforms.
Ability to manage multiple projects under tight deadlines and collaborate effectively with cross-functional teams.
Strong business acumen and understanding of banking products and markets.
Exceptional interpersonal skills.
Strategic thinking and creative problem-solving abilities.
High attention to detail and commitment to quality.
Self-starter with strong organizational and project management skills.
Proficiency in MS Office, Adobe Creative Suite (optional), and web content too.
Qualifications and Experience:
Bachelor’s degree in Marketing, Communications, Business, or related fields.
Master’s degree in business studies is an added advantage.
Postgraduate education in Banking and/or Banking certification(s) is an added advantage
At least 4 years of experience in marketing communications or content management within financial services, preferably banking.
Proven experience in developing content for Business clientele and High Networth client segments.
NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender-balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.
NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
Job closing date : 19-Jan-2026Â Â
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