We are an Africa-focused, client-led and digitally-enabled financial services organisation. We provide comprehensive and integrated solutions to our clients, driving inclusive growth and sustainable development across the continent.
Purpose and strategy
We are committed to driving Africa’s growth through our strategic priorities and unwavering focus on sustainability.
Leadership
Our board of directors and leadership council bring a wealth of experience in banking, finance, and operating in African markets.
P0sition: Branch Manager, Ubungo
Job Description
We are seeking a dynamic and experienced Branch Manager to lead our Ubungo Branch. As the Branch Manager, you will be responsible for overseeing all aspects of branch operations, driving business growth, and ensuring exceptional customer service while maintaining compliance with banking regulations.
Develop and implement strategies to achieve branch performance targets and business growth objectives
Lead, motivate, and mentor a team of banking professionals to deliver high-quality customer service
Manage the branch’s financial performance, including budgeting, forecasting, and expense control
Identify and pursue new business opportunities within the local market
Ensure compliance with all banking regulations, policies, and procedures
Oversee risk management practices and maintain the security of branch operations
Build and maintain strong relationships with key customers and community stakeholders
Collaborate with other departments to implement new products, services, and initiatives
Analyze branch performance data and prepare reports for senior management
Address and resolve complex customer issues and complaints
Business Segment: Personal & Private Banking
Location: TZ, Dar es Salam, Dar es Salaam, EACLC, Ubungo
Job Type: Full-time
Date Posted: 12/1/2025
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