New Job Vacancies at CRDB Bank August 2026

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New Job Vacancies at CRDB Bank August 2026, CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.

It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices.

1: HEAD DIGITAL PLATFORMS & CHANNELS SUPPORT: Number of openings 1

Job Purpose

To implement new solutions, enhancements, and integrations while providing second-level support for all digital channel platforms, including Internet Banking, Mobile Banking, Agency Banking, USSD, and other self-service systems, ensuring high availability and consistent customer experience; enhance card and payment platforms while providing second-level support for ATM/POS switch systems, card production and card management systems (Debit, Credit, Prepaid, etc.), and integrations with national, regional, and international payment networks, including Visa, Mastercard, UnionPay (CUP),

RuPay, and other payment schemes; to design, implement, enhance, and support integration platforms, APIs, Enterprise Service Bus (ESB), middleware, and microservices architectures to enable secure, reliable, and scalable integration between banking systems, channels, third-party providers, and partner ecosystems; to provide second-level operational support for platforms and integrations, manage incident resolution, problem management, performance monitoring, and ensure adherence to service levels, security standards, and business continuity requirements

Qualifications Required

Bachelor’s degree in information and communication technology (ICT), Computer Science, Information Systems, Software Engineering, Computer Engineering, or a related field.
Master’s degree in computer science, Information Technology, Software Engineering, Telecommunications, Engineering, Business Information Systems, or related field.
Minimum 7 years of experience in Banking Technology or Digital Banking environments.
Minimum 3 years in a Senior Management position leading Digital Channels, Payments, Integrations, or Cards platforms.
Professional certifications such as ITIL/COBIT, ISO 27001/PCI-DSS, TOGAF, PMP/PRINCE2, Agile/Scrum, and CISM or CISSP will be an added advantage.
Proven experience managing large-scale digital ecosystems across multiple markets or subsidiaries.
Demonstrated experience supporting Mobile Banking, Internet Banking, Agency Banking, API Platforms, Card Management Systems, ATM/POS Switching Platforms, and Open Banking ecosystems will be an added advantage.
Strong knowledge of cloud-native platforms, containerization, Kubernetes, Rancher, API Gateways, and enterprise middleware.
Proven experience managing strategic technology vendors and large transformation programmes.
Experience operating within highly regulated financial services environments.
Strong knowledge of Digital Banking Platforms, Omnichannel Banking Architecture, Card and Payment Ecosystems, Open Banking, API Management, and Enterprise Integration Platforms (ESB).
Sound understanding of Digital Product Delivery, Enterprise Architecture principles, Agile delivery methodologies, and DevSecOps practices.
Good knowledge of IT Service Management (ITIL), Banking Operations and Regulations, Technology Risk Management, and Cybersecurity frameworks.
Strong leadership capabilities in digital transformation, strategic planning and execution, portfolio and programme management, and data-driven decision-making.
Proven expertise in financial and budget management, vendor and contract management, and incident and crisis management.
Excellent stakeholder management, negotiation, influencing, communication, and presentation skills with the ability to engage effectively at executive level.

2: SENIOR MANAGER BRANCH TECHNOLOGY SUPPORT Number of openings 1

Job Purpose

To manage and lead an internal team of Level 2 technical support Managers of Head Office & Branches on Power systems, Office Machines, ATM & POS maintenance and End-User working tools as well as Managing 3rd level technical support with respective Systems Vendors to ensure efficient and smooth day-by-day operations of all machines & systems used by the Bank to provide Banking services to Customers or for office automation.

The output of this position is reflected in Recommending best machines & systems solutions & suppliers, Maintaining Good Working Condition of Machines & Systems, Quickest response & resolution of Incidents & problems escalated from Level 1 Support (Service Management Department), Excellent management of Service Level Agreement (SLA) with system Vendors, Good Preventive Maintenance & Repair Workmanship, Cost Optimization.

Qualifications Required

Bachelor’s degree in computer systems technology, Computer Science, Information Technology, Information Systems, Software Engineering, or a related field from a recognized institution.
At least 5 years of general ICT Systems support experience in Banking environment.
Minimum of 3-years’ experience in Power systems, Office Machines and End-user working tools support.
Experience of working in a deadline-oriented incident management environment managing multiple issues simultaneously.
Experience and ability to work effectively in a dynamic, collaborative and fast-paced atmosphere.
Experience in managing Back up / Recovery processes and Systems / Business Continuity.
Technical interaction with vendors, contractors, and other stakeholders.
Strong leadership and people management skills with the ability to build, motivate, develop, and lead high-performing teams.
Excellent interpersonal, written, verbal, and stakeholder communication skills, with the ability to influence and engage at all organizational levels.
Strong vendor, contract, and Service Level Agreement (SLA) management skills, ensuring effective service delivery and performance management.
Strong ICT Service Management capabilities, including incident, problem, change, and service performance management aligned with best practices.
Technical knowledge of Power systems, Office Machines and End-user working tools.

3: MANAGER BUSINESS APPLICATIONS Number of openings 1

Job Purpose

To lead and manage the Business Applications Unit in delivering reliable operational support, continuous improvement, and lifecycle management of business automation applications that support critical business functions across the Bank. The role is responsible for ensuring timely resolution of business issues raised by branches and

Head Office users, minimizing complaints and escalations through effective service management and root cause resolution, and serving as the primary liaison between Business Units, Software & Digital Solutions Engineering and Vendors to drive the design, testing, implementation, and continuous enhancement of digital business solutions that improve operational efficiency and customer experience.

Qualifications Required

Bachelor’s degree in information technology, Computer Science, Computer Engineering, or a related field.
At least 5 years of general ICT Systems support experience in banking environment.
Minimum of 3-years of experience in Business Application Systems support and related projects.
At least one professional certification in an IT Service Management (ITSM) framework, such as ITIL, COBIT, or a related discipline.
Experience of working in a deadline-oriented environment, the ability to multi-task, and the ability to be flexible with changing priorities.
Experience in managing backups & recovery processes to ensure business continuity.
Strong interpersonal, written, and verbal communication skills, complemented by solid ICT Service Management expertise.
Strong knowledge of Enterprise Resource Planning (ERP) systems and business application solutions, with a solid understanding of application and system architecture concepts.
Demonstrated people management and leadership capabilities, with the ability to motivate, mentor, and develop team members.
Effective team player with the technical and interpersonal skills required to support, maintain, and enhance business-critical applications and systems.
Demonstrated leadership, personnel, vendor, and stakeholder management skills, with experience in technical engagement, SLA oversight, and service delivery performance monitoring.

4: CONTRACT & VENDOR MANAGEMENT SPECIALISTS Number of openings 2

Job Purpose

Ensure all ICT contracts are well-structured, compliant and aligned with business and regulatory requirements, delivering optimal value and supporting organizational objectives; ensure effective ICT budget management through proper planning, monitoring, and control of expenditure for cost optimization and financial discipline; manage end-to-end ICT Vendor relationships, including performance monitoring,

service delivery evaluation, and enforcement of agreed Service Level Agreements (SLAs); establish and review policies, procedures, and processes around Supplier management to ensure efficiency is achieved; and oversee and coordinate ICT Vendor payments and related financial processes, ensuring accuracy, timeliness, and compliance with contractual terms and internal controls.

Qualifications Required

Bachelor’s degree in computer science, Computer Information Systems, Management Information Systems.
At least 2 years of general IT Contracts and Supplier Management experience in banking or similar environment.
Professional Certification like CISA, CGEIT, or CRISC, as well as certification or exposure in Procurement and Contract Management, will be an added advantage.
Good understanding of ITIL, Prince 2/PMP and Excel is an added advantage.
Experience of working in a deadline-oriented environment, managing multiple issues simultaneously.
Technical handling interactions with employees, auditors, vendors, contractors, and other stakeholders.
Broad understanding of Governance, assurance and compliance frameworks and their linkage to bank industry in the Tanzania environment.
Technical knowledge of Information & Communication Technologies and Information Security.
Good understanding of supplier and vendor management processes, including contract lifecycle management, SLA management, and performance monitoring.
Understanding of financial management concepts, including budgeting, cost control, and cost optimization.

5: IT RISK & QUALITY ASSURANCE SPECIALISTS Number of openings 2

Job Purpose

Responsible for identifying, assessing, monitoring, and reporting ICT risks across systems, applications, projects, and business processes. Maintains the ICT risk register and collaborates with stakeholders to develop, implement, and track risk treatment actions, ensuring timely resolution of identified issues. Evaluates the design and effectiveness of ICT controls and recommends enhancements to strengthen governance, risk management, and compliance practices.

Conducts ICT and third-party risk assessments, provides risk advisory support for technology initiatives, and ensures alignment with applicable regulatory, legal, and data privacy requirements. Maintains ICT risk frameworks, policies, procedures, key risk indicators (KRIs), and reporting to support informed decision-making and effective risk oversight.

Qualifications Required

Bachelor’s degree in computer science, Computer Information Systems, Management Information Systems or related fields.
At least 2 years of experience in ICT risk management, technology governance, operational risk, information security risk, or compliance within banking or another regulated environment.
At least one of the related professional certifications (COBIT, ITIL, CGEIT, CRISC, CISA, ISO27001 LA/LI, PCI DSS).
Experience conducting technology risk assessments and maintaining enterprise or ICT risk registers.
Practical experience engaging technology teams, business owners, vendors, auditors, and risk stakeholders.
Technology governance frameworks and recognized practices such as COBIT, ISO 31000, ISO 27001, ITIL, NIST, and PCI DSS
Third-party technology risk management and vendor due-diligence practices.
Regulatory compliance, data privacy, cyber and technology-related requirements applicable to the banking sector
Experience in policy framework design and control mapping, risk register management and GRC tooling, and data visualization for executive reporting dashboards.

6: SENIOR MANAGER BUSINESS CAPABILITIES R&D AND INNOVATION PROGRAMS Number of openings 1

Job Purpose

Leads CRDB’s Enterprise Business Capability & Innovation function, acting as the bridge between strategic ambition and operational delivery. The mandate is to ensure the bank is not just building the system right but building the right system embedding capabilities that drive business outcomes, customer value, and sustainable growth. Serves as a strategic advisor to the C-suite, translating market insights and enterprise architecture into actionable innovation programs, to ensure that new capabilities are designed, tested, and integrated into CRDB’s workflows, while maintaining a strong focus on customer-centricity, and ROI.

Qualifications Required

Bachelor’s degree or equivalent experience in Strategy, Finance, Business Innovation, or a related field.
At least 8 years of experience in financial services, including exposure to R&D, innovation strategy, and business transformation programs.
Strong understanding of commercial models, operating capabilities & frameworks, and strategic market shifts.
Applies innovation operating model design, design thinking, problem framing, and R&D experimentation methodologies to identify opportunities, develop solutions, and drive innovation outcomes.
Demonstrates the ability to effectively influence executive stakeholders, lead through collaboration in a matrix environment, and build strong relationships to manage diverse stakeholder interests and drive organizational objectives.
Proven record of driving cross-functional initiatives from insight to implementation.
Demonstrated ability to build institutional capabilities and adoption systems.
Strategic Capability Mapping and Program Orchestration.
Partnership Co-Creation & Ecosystem Management.
Data Literacy & Insight Translation.

7: SPECIALIST DIGITAL LENDING Number of openings 2

Job Purpose

Oversee end‑to‑end credit risk management for all digital loan products by governing digital underwriting models, scorecards, and decision engines to ensure sound credit decisions aligned with the approved risk appetite.

Qualifications Required

Bachelor’s degree in Finance, Banking, Economics, Business Administration, Information Technology, or a related field.
Minimum of 3 years of relevant working experience in Digital Lending, Credit Management, Product Management, or related financial services functions.
Proven experience in managing digital lending products, credit processes, and customer lending journeys.
Sound understanding of credit risk assessment, loan origination, underwriting scorecards, decision engines, and portfolio monitoring to support effective credit decision-making.
Strong analytical skills with the ability to interpret data, generate actionable insights, and utilize structured credit calculators and lending models to support credit assessment and decision-making.
Experience in product development and implementation of digital initiatives, with proven ability to support the design, enhancement, and delivery of innovative digital lending solutions.
Strong time management and organizational skills, with the ability to manage high workloads and multiple priorities in a fast-paced environment.
Experience in developing, implementing, and managing digital financial products and services.
Strong attention to detail and the ability to assess risks beyond numerical analysis.