Job Vacancy at Serena Hotel April 2026

Job Vacancy at Serena Hotel April 2026, Dar Es Salaam Serena Hotel Five-Star Comfort in The Heart of Tanzania’s Coastal Capital
Experience cosmopolitan city living at Dar es Salaam Serena Hotel , a tranquil garden retreat in the heart of the business district, just moments from Indian Ocean beaches, local markets, and cultural landmarks.

Ideal for both business and leisure travellers, our secure five-star hotel combines impeccable and world-class amenities. Whether relaxing by the poolside, hosting meetings or exploring the city, every stay offers a distinctive and enriching experience.

Acclaimed among Tanzania’s most prestigious hotels, Dar es Salaam Serena reflects the city’s essence, diverse, stylish and refreshingly down-to-earth.

Position: Corporate Sales Manager

Properties: Arusha Serena Hotel & Lake Manyara Serena Safari Lodge

Location: Tanzania

Reporting To: Country Sales Manager

Role Overview

The Corporate Sales Manager is responsible for developing and executing corporate sales strategies aimed at driving revenue growth, increasing market share, and strengthening the positioning of the properties across key segments including corporate, government, NGOs, and MICE (Meetings, Incentives, Conferences, and Exhibitions).

Key Responsibilities

1. Market Leadership

Develop annual sales plans, budgets, and revenue forecasts

Identify and target key corporate accounts and business opportunities

2. Product & Service Promotion

Promote hotel accommodation and conference facilities

Develop tailored corporate packages for clients

Conduct property presentations and client engagements

3. Market Share Development

Build and maintain strong relationships with key decision-makers

Negotiate annual corporate rate agreements

Expand and diversify the client base across sectors

4. Revenue & Cost Management

Achieve monthly and annual sales targets

Manage sales-related operational costs

Prepare regular performance and sales reports

5. People Management

Provide leadership, coaching, and supervision to the sales team

Monitor performance and ensure accountability

Drive productivity and team efficiency

6. Sustainability

Integrate sustainability practices into sales strategies

Promote responsible tourism experiences in client engagements

Requirements & Qualifications

Minimum Qualifications

Bachelor’s Degree in Sales & Marketing, Business Administration, or related field

Minimum of 5 years’ experience in hotel sales

Experience in 4–5 star hotel environment strongly preferred

Strong knowledge of Tanzanian hospitality market is an advantage

Willingness to travel extensively

Core Competencies

Strong negotiation and relationship management skills

Excellent networking and client engagement abilities

Proficiency in CRM systems and Microsoft Office Suite

Strong analytical, strategic thinking, and problem-solving skills

Ability to work independently and under pressure

Core Values

This role is guided by Serena Hotels’ values:

Integrity

Teamwork

Empowerment

Professionalism

Innovation & Creativity

Accountability

Compassion

Growth

HOW TO APPLY

To apply, submit your application to: hr@serena.co.tz