Vacancies at at Mogo Credit Limited April 2026, MOGO Tanzania is part of Eleving Group, an international FinTech company operating in over 17 countries on three continents. MOGO provides affordable financing options for Boda Boda and Bajaji loans.
1: Operations Team Lead – Device Financing
Build Scalable Operations in a New Market
As Mogo Tanzania launches, we are building operations that must scale from day one.
We are looking for a hands-on, structured leader who can build processes, solve problems fast, and create operational excellence from scratch
Why This Role Matters
- You will design the operational backbone of a national product.
- Direct impact on customer experience and repayment performance.
- Strong growth potential as volumes increase.
- Competitive compensation + performance-based incentives
Your Mission
Build Operational Discipline
- Supervise operational workflows and ensure SOP adherence across the field and back office.
- Monitor operational KPIs (payment success rate, turnaround time, backlog, error rates).
- Ensure seamless coordination between sales, credit, customer care, and collections.
Create Scalable Systems
- Develop and refine SOPs quickly based on real-world execution.
- Identify bottlenecks in onboarding, repayments, returns, or support — and fix them fast.
- Build a reporting rhythm that leadership can use to steer performance
Customer Experience & Quality Control
- Ensure aftersales, repairs, and reverse logistics are handled efficiently with clear SLAs.
- Manage escalations and ensure high standards of professionalism and customer care.
- Support continuous training and adherence to compliance and quality standards.
What We’re Looking For
- 4–6 years of experience in operations within fintech, telco, PAYGO, asset financing, or similar high-volume environments.
- Experience leading teams and driving performance through structured processes.
- Strong analytical and reporting skills; comfort working with dashboards and operational KPIs.
- Calm under pressure, high ownership, and execution-focused mindset.
- Experience in the mobile phone industry is an added advantage
2:Product Trainer (Device Financing)
- Lindi,Mtwara,Tanga,Zanzibar , Bukoba, Korogwe, Shinyanga,Geita,Kahama,Songea,Arusha,Iringa,Singida,Morogoro,Mbeya,Tabora,Kigoma
- Tanzania
Train the People Who Build the Business
We are scaling fast — and we need trainers who can create confident, disciplined, high-performing field teams.
As Product Trainer, you will be the engine behind quality onboarding and strong execution
Why Join Now?
- Â Help shape training standards from scratch.
- Direct influence on sales quality and repayment performance.
- Growth into regional or national training leadership as we scale.
- Attractive performance incentives.
What You Will Do
- Â Train Loan Officers, dealers, and promoters/agents on product, process, and systems.
- Develop structured onboarding programs and refresher training schedules.
- Ensure full mastery of CRM and loan systems, including compliance and data quality requirements.
- Identify performance gaps and coach teams to improve conversion and onboarding quality.
What We’re Looking For
- Proven experience as a trainer in fintech, telco, PAYGO, retail, or device financing environments.
- Strong facilitation and communication skills (English & Swahili).
- Experience training teams on apps, digital tools, or field sales processes.
- Energetic, structured, and field-ready — comfortable traveling and working closely with teams on the ground.
- Experience in the mobile phone industry will be an added advantage.
- Applicants are required to be based in the region of application
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