Job Vacancies at NBC Bank July 2026

Job Vacancies at NBC Bank July 2026, NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.

Job Summary

Responsible to drive business growth from Micro-Small & Medium Enterprises (Micro-SMEs) Segment in-line with Bank’s Policy, Procedures and Strategy.

Job Description​

Key Accountabilities:

Business Growth

• Develop and maintain business relationship with existing and potential customers and act as Bank’s key contact person to Micro-SME customers
• Assist branches to identify, negotiate business opportunities to grow business portfolio in line with annual business targets
• Initiate and conduct customer engagements such as focus groups, customer forums, workshops aimed at identifying customer needs, building and strengthen relationships with customers, customer retention and customer loyalty creation
• Engagement with various stakeholders   to ensure growth of Micro-SME business and that Bank’s interests are properly represented and safeguarded
• Manage sales leads  through the entire funnel, ensuring consistent pipeline progression from first touch to contract maturity across all branches.”
• Participate in developing business operating flows, procedures and processes.
• Support Manager Micro-SME lending on soliciting and managing guarantee funds to enhance security cover to Micro-SME loan portfolio.
• Support branches in credit structuring and appraisal of Micro-SME loan applications to ensure facilities are granted according to Bank’s Policy and Procedures
• Review loan portfolio and recommend appropriate interventions to ensure it performs in line with approved performance indicators and target
• Support branches to solicit deposits from Micro-SME customers to meet Retail liability targets
• Benchmark bank’s products and services to that of competitors in the market and advice improvement whenever needed.
• Explore, initiate and nurture emerging business leads/opportunities for growth of Micro-SME business across branches.
• Monitor and ensure Micro-SME loan portfolio quality is within the acceptable risk levels.
• Perform other duties as may be directed or assigned by his/her supervisor

Product Development

• Collaborate with Product team in enhancing and developing new products to suit Micro-SME customers and ensure training and launches are done in accordance with Bank procedures
• Monitoring efficiency and effectiveness of Micro-SME product, review performance and recommend corrective measures accordingly.
• In collaboration with Product team, review and advise on proper pricing of Micro-SME products to remain competitive in the market.
• Develop and maintain a product catalogue for Micro-SME business

Risk Management

• In collaboration with Credit Unit, participate in review of Credit Policy, Procedure Manual etc to accommodate market, industrial and regulatory changes in Micro-SME lending business
• Address Risk, Compliance or Audit issues related to Micro-SME business in the Bank
• Ensure compliance with Micro-SME procedures in all business engagements
• Assist branches to monitor performance of Micro-SME portfolio and undertake or recommend appropriate intervention to ensure it performs in line with approved performance indicators and targets
• Assist branches to ensure compliance with loan covenants.
• Participate in developing business operating flows, procedures and processes

Education and Experience:

Education required

• Holder of First degree or its equivalent in Finance, Accounting, Agribusiness, Banking, Economics, Planning and/or relevant fields from recognized higher learning institution. Master’s degree or Banking Certification will be an added advantage.

Experience required

• At least 3 years of working experience in Banking Industry
• Experience in Micro-SME lending in Financial Institution will be an added advantage.
• Significant understanding of Micro-Finance Lending business with proven success in developing client relationships and delivery of solutions to the bottom of the Banking Pyramid.

Other Relevant Requirements

• Ability to work under pressure in complex environment including travelling to upcountry
• Sound understanding of Microfinance products and services
• Self-motivated, innovative with ability to initiate and lead change.
• Excellent knowledge of Banking operations and financial markets in Tanzania
• Well-developed analytical, quantitative and problem-solving skills.
• Credit structuring and analysis skills
• Excellent communication (English and Kiswahili), numerical, analytical and report writing skills
• Strong computer skills; proficient in outlook, word, excel and power point
• Managerial and leadership skills (Analytical, Conceptual and resourcefulness)
• Strong interpersonal and networking skills for both internal and external customers
• Ability to prioritize effectively and execute tasks in a high-pressure environment

Skills required

Technical skills

• Analytical skills (business & credit)
• Financial analysis
• Credit Management
• Problem-solving & decision making
• Selling and negotiation
• Written and verbal (Presentation) communication.
• Customer relationship Management
• MS Office (Excel, Word, PowerPoint)

Behavioral skills

• Critical thinking perspective
• Good interpersonal, teamwork/networking with internal and external customers.
• Ability to organize and manage stakeholders’ engagements.
• Leadership qualities (innovative, creative, change champion)
• Ability to prioritize and execute tasks in a high-pressure environment.
• Ability to work with minimum supervision

Qualifications

Bachelor’s Degree – Business, Commerce and Management Studies, Commercial mindset – Senior (Meets some of the requirements and would need further development), Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements),

Effective communication – Basic (Meets all of the requirements), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Sales Management (Meets some of the requirements and would need further development)

2: Quality Assurance Specialist

Job Description​

QA Strategy, Governance & Leadership

• Lead QA strategy, governance, and coordination across all projects.
• Establish and enforce testing standards, methodologies, and best practices.
• Provide independent QA oversight to ensure compliance with internal policies, audit requirements, and regulatory expectations.
• Ensure full traceability, documentation, and audit-ready evidence of testing activities.

Test Planning & Execution Oversight

• Lead test planning, test case design, scripting, and execution across:
  • System Integration Testing (SIT)
  • User Acceptance Testing (UAT) support
  • Load and performance testing
• Oversee end-to-end testing to ensure all systems, interfaces, and dependencies integrate seamlessly.
• Ensure execution of functional and non-functional testing, including performance, security, and reliability validation.

Performance & Load Testing Leadership

• Ensure load, stress, and performance testing are properly designed and executed.
• Validate system scalability, stability, and resilience under peak conditions before deployment.

Quality Control & Defect Management

• Drive early defect detection strategies (shift-left approach).
• Oversee processes to identify, log, track, and resolve defects proactively.
• Monitor defect trends, leakage, and root causes, and implement corrective actions.

Delivery Assurance

• Ensure all deliverables are fully tested, validated, and fit-for-purpose before handover to business for UAT.
• Act as a key control function to prevent production instability and reduce post-deployment rework.

Stakeholder & Cross-Functional Coordination

• Coordinate testing activities across technology, business, and governance teams.
• Ensure end-to-end testing visibility across functional and non-functional areas.
• Support business teams during UAT readiness and validation.

Capability Development

• Mentor QA Analysts and build team capability in advanced testing practices.
• Promote test automation and continuous improvement initiatives.

Education and Experience Required

• Bachelor’s degree in computer science, IT, or related field.
• 5–8+ years of experience in QA/testing (preferably in banking/financial services).
• Strong experience in:
  • QA governance and frameworks
  • SIT, UAT coordination
  • Performance and load testing
• ISTQB Advanced Certification or equivalent is an advantage.

Knowledge & Skills:

• Strong knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
• Expertise in system integration, functional, and non-functional testing (performance, security, reliability)
• Proficiency in QA methodologies, frameworks, and testing tools (e.g., JIRA, Azure DevOps, HP ALM)
• Understanding of test automation concepts and CI/CD pipelines
• Knowledge of IT governance, regulatory compliance, and audit requirements in banking
• Strong analytical skills, including defect analysis and root cause identification
• Ability to lead QA activities and manage cross-functional stakeholders effectively
• Excellent communication, reporting, and documentation skills

Qualifications

Abstract Reasoning (Proficient), Customer Excellence – Service Delivery (Meets all of the requirements), Enabling team success (Meets all of the requirements),

National Diplomas and Advanced Certificates – Business, Commerce and Management Studies, Openness to change (Meets some of the requirements and would need further development),

Planning and organising (Meets all of the requirements), Project and Programme Management (Meets some of the requirements and would need further development), Project Management