New Vacancies at Mixx by Yas September 2026

New Vacancies at Mixx by Yas September 2026,Joining Mixx by Yas means becoming part of a fintech company belonging to the AXIAN Group, a pan-African player operating in five African countries. You will be working in a fast-growing fintech company driven by a culture of innovation, agility and impact. Our young, passionate and ambitious teams are shaping the financial services of tomorrow every day.

1: Command Center Transformation Manager

Location: Dar es Salaam

Experience Required: 10-14 Years

Application Deadline: 25 September 2026

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree (BAC+4/5) in Telecommunications, Computer Science, Information Systems, Engineering, or a related technical field.
• Equivalent experience may be considered.
• Minimum of 10-14 years’ experience in telecom operations, IT service management, or transformation programmes.
• Proven experience leading Command Centers/NOCs, developing teams, improving processes, and managing large-scale operational initiatives.

CORE RESPONSIBILITIES

• Coordinate and oversee the delivery of all programme workstreams, ensuring milestones, timelines, and deliverables are achieved.
• Monitor programme progress, risks, and dependencies, escalating issues and blockers in a timely manner.
• Ensure the quality and timely delivery of operational outputs, including SOPs, runbooks, dashboards, and tooling configurations.
• Assess, develop, and track team competencies, implementing training, coaching, and knowledge transfer initiatives.
• Establish and formalize operational processes, including incident management, escalation procedures, and performance reporting frameworks.
• Ensure operational documentation is complete, validated, and embedded into daily operations.
• Support the design and deployment of the regional Command Center operating model across multiple countries and hubs.
• Coordinate operational readiness activities to enable successful programme rollout and transition.
• Prepare governance, programme status, and steering committee reports, maintaining key programme records and decision logs.
• Develop and maintain operational and compliance dashboards, providing visibility into performance and regulatory requirements.
• Manage relationships with service providers and partners, ensuring deliverables, knowledge transfer, and transition activities are completed on schedule.
• Drive successful transition to operational autonomy, ensuring processes, capabilities, and governance structures are fully established.

CORE COMPETENCIES

• Demonstrates expertise in database administration, ITSM practices, and operational governance.
• Applies strong knowledge of monitoring frameworks, KPI/SL management, and service performance reporting.
• Possesses solid understanding of fintech, mobile money, and regulatory compliance environments.
• Translates technical information into actionable business insights and operational improvements.
• Effectively collaborates across multi-country, cross-functional, and distributed teams.
• Builds stakeholder alignment and serves as a bridge between business and technical operations.
• Demonstrates strong communication, coaching, organizational, and data-driven problem-solving skills.

2: Observability/Platform SRE Specialist

Location: Dar es Salaam

Experience Required: 5-8 Years

Application Deadline: 25 September 2026

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Telecommunications, or a related field.
• Relevant SRE, DevOps, Cloud, Kubernetes, or ITIL certifications are an added advantage.
• Minimum of 5-8 years’ experience in SRE, DevOps, Observability, Infrastructure, or Platform Operations within a high-availability environment.

CORE RESPONSIBILITIES

• Own and govern the observability platform, including Grafana dashboards, alerts, thresholds, and monitoring standards.
• Manage and optimize Prometheus alerting, ensuring effective monitoring, accurate thresholds, and reduced alert noise.
• Maintain end-to-end monitoring coverage, ensuring all production services are monitored and gaps are tracked and resolved.
• Manage the ServiceNow incident taxonomy, keeping classifications aligned with services and operational needs.
• Lead monitoring onboarding for new services and countries, including metrics, dashboards, alerts, and readiness validation.
• Ensure monitoring continuity during platform changes and migrations, providing observability sign-off where required.
• Analyze recurring incidents and trends, identifying whether issues are operational or platform-related.
• Partner with Engineering and Product teams, providing technical insights, evidence, and recommendations for issue resolution.
• Validate service restoration after deployments and incidents before operational closure.
• Track and report platform gaps and improvement actions, ensuring ownership and timely resolution.
• Conduct regular observability health audits, reviewing alert quality, coverage, taxonomy usage, and improvement opportunities.

CORE COMPETENCIES

• Expertise in Prometheus, Grafana, alerting, and service monitoring.
• Strong capability in log analysis, troubleshooting, and incident management.
• Knowledge of Linux, Docker, Kubernetes, and platform reliability.
• Experience with Git/GitOps, Python, Bash scripting, and automation.
• Understanding of SLOs, SLAs, reliability improvement, and alert optimization.
• Ability to identify risks, monitoring gaps, and drive continuous improvement.
• Ability to influence, collaborate, and communicate effectively across technical and business teams.

DIVERSITY & INCLUSION

At Mixx, we believe that diversity is a source of strength. When candidates have equal skills, we encourage female applicants and actively work to create a fair, inclusive and stimulating professional environment for everyone.

HOW TO APPLY

Interested and qualified candidates should submit their application through the AXIAN Group careers portal: