13 New Vacancies at KCB Bank August 2026, The Manager, Growth & Commercialization is responsible for driving customer acquisition, product adoption, revenue growth, and market penetration across KCB Bank Tanzania’s digital financial services portfolio.
1: DFS Manager – Innovation
The Manager, Innovation is responsible for driving innovation initiatives, fostering a culture of creativity, and developing customer- centric digital solutions that support KCB Bank Tanzania’s growth and digital transformation agenda.
The role focuses on identifying emerging trends, evaluating new technologies, incubating innovative ideas, and managing the innovation pipeline from ideation to commercialization.
The incumbent will collaborate with business units, technology teams, fintechs, startups, ecosystem partners, and external stakeholders to develop innovative products, services, and business models that enhance customer experience, improve operational efficiency, and generate sustainable business value.
2: Manager, Growth & Commercialization
The Manager, Growth & Commercialization is responsible for driving customer acquisition, product adoption, revenue growth, and market penetration across KCB Bank Tanzania’s digital financial services portfolio.
The role holder will lead the execution of commercialization strategies for digital solutions, including mobile and internet banking, agency banking, digital payments, merchant
acquiring, cards, school solutions, and other innovative services.
Working closely with internal business units and external partners, the position focuses on expanding digital ecosystems, strengthening distribution channels, and delivering customer-centric growth
initiatives that support the bank’s digital strategy, achieve key business targets, and enhance KCB Tanzania’s competitive position in the digital financial services market.
3: DFS Manager- Digital Loans and Savings
DFS Manager, Digital Loans & Savings is responsible for the strategic development, commercialization, and management of KCB Bank Tanzania’s digital lending and savings portfolio.
The role drives the design and delivery of innovative, customer-centric, and data-driven digital financial solutions that accelerate customer acquisition, deepen engagement, expand financial inclusion, and generate sustainable revenue growth.
The Manager will oversee the end-to-end lifecycle of digital loan and savings products, from ideation and business case development to product launch, optimization, and performance management,
while leveraging strategic partnerships with fintechs, mobile network operators (MNOs), credit scoring providers, and ecosystem players to expand market reach and digital
capabilities.
4: DFS Product Specialist
DFS Specialist, Digital Products is responsible for supporting the design, development, implementation, enhancement, and performance management of KCB Bank Tanzania’s digital products portfolio.
The role focuses on product research, business analysis, customer experience optimization, product lifecycle management, testing, and commercialization to drive customer acquisition, product adoption,
transaction growth, and revenue generation.
The Specialist will work closely with Technology, Operations, Risk, Compliance, Marketing,
Digital Channels, and business teams to deliver innovative and customer-centric digital products that support the Bank’s digital transformation agenda.
5: Products & Innovation Supervisor
DFS Supervisor, Products & Innovation is responsible for supporting the support of product development, testing, and implementation of innovative ideas, products, services, and business models that contribute to KCB Bank Tanzania’s digital transformation and growth objectives.
6: DFS Card Issuing Specialist
DFS Card Issuing Specialist is responsible for supporting the growth and performance of the card portfolio through efficient card issuance operations, customer adoption initiatives, vendor management, service delivery excellence, business performance monitoring, and continuous process improvement while ensuring alignment with the bank’s strategic objectives.
7: DFS Innovation Specialist
DFS Specialist, Innovation is responsible for supporting the identification, development, testing, and implementation of innovative ideas, products, services, and business models that contribute to KCB Bank Tanzania’s digital transformation and growth objectives.
The role focuses on innovation research, opportunity assessment, product ideation, customer insights, ecosystem engagement, and innovation project execution.
The incumbent will work closely with business units, technology teams, fintech partners, startups, and external stakeholders to identify opportunities that enhance customer experience, improve operational efficiency, accelerate digital adoption, and support revenue growth.
8: DFS Manager- Card Issuing
The DFS Manager, Cards Issuing is responsible for the growth, profitability, product management, and operational oversight of KCB Bank Tanzania’s card issuing business.
The role drives card acquisition, activation, usage, and retention across debit, prepaid, virtual,
and credit card portfolios while ensuring exceptional customer experience, regulatory compliance, operational efficiency, and alignment with the Bank’s digital payments strategy.
The Manager, Cards Issuing will work closely with payment schemes, technology partners,
operations, risk, and business teams to deliver innovative card solutions that support customer ne
ner needs and business growth.
9: Card Acquiring Specialist
Specialist Card Acquiring is responsible for driving merchant acquisition, managing merchant relationships, growing revenue, and ensuring effective delivery of payment solutions while maintaining profitability and risk controls.
Provide end-to-end support and administration of Card Acquiring, Merchant POS, Agent Banking POS, E-commerce, KCB Lipa, and IMT platforms.
10: DFS Manager – Card Acquiring
DFS Manager, Acquiring is responsible for driving the growth, profitability, and operational excellence of KCB Bank Tanzania’s acquiring business.
The role oversees merchant acquiring products and services, including POS, card acquiring, e-commerce, KCB Lipa, digital payments, and IMT, managing the full merchant lifecycle from acquisition and onboarding to transaction growth and retention.
The position leads strategic partnerships, drives payment innovation, ensures regulatory compliance and operational efficiency, and delivers sustainable revenue growth while supporting the Bank’s digital transformation and leadership in digital payments and merchant
acquiring solutions.
11: Manager Agency Banking
Manager, Agency Banking is responsible for managing and growing KCB Bank Tanzania’s agency banking network to drive customer acquisition, financial inclusion, transaction growth, and channel profitability.
The role oversees agent recruitment, onboarding, performance management, operational excellence, and compliance while ensuring the delivery of convenient and accessible banking services through the agency network. Manager, Agency Banking will work closely with internal stakeholders, Super Agents, Retail Agents,
12: Agency Banking Support Officer
Agency Banking Support Officer is responsible for providing operational, administrative, and business support for KCB Bank Tanzania’s Agency Banking network. The role supports agent onboarding, account maintenance, transaction monitoring, issue resolution, training coordination, compliance monitoring, and performance reporting to ensure efficient operation of the agency banking channel.
The Agency Banking Support Officer will work closely with agents, branches, operations teams, compliance teams, and other stakeholders to ensure seamless service delivery, enhanced customer experience, and sustainable growth of the Agency Banking business.
13: Technology Department, Tanzania.IT Quality Assurance Officer
Performing quality reviews on business requirements, developing standardized testing methods and strategies, leading execution of functional and non-functional tests and implementing quality testing and reporting processes to track and ensure adherence to quality software development process and products.
Provide support to Co Banking System and tracking of all changes as requested by the
business team and as per the DCOE change process. Management of UAT environments and ensure optimal availability.
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