New Vacancies at CRDB Bank May 2026

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New Vacancies at CRDB Bank May 2026, CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.

It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices.

1: SPECIALIST PAYMENT SYSTEM Number of openings 1

Job Purpose

The ICT Specialist-Payment Systems is responsible for the provision of operational support for the payment systems which includes Calypso, SWIFT, RTGS, Treasury, AML & Fraud, Trade Finance, Cheque Truncation, Custody, Escrow shares, Western Union, etc.

Achievement is through systems stability and satisfactions of both internal and external customers of the bank and thorough understanding of the core functions of the business unit, policies and procedures and support at least 30% of systems at payment unit weighed according to complexity and impact to Business.

Principle Responsibilities

Define, document, maintain best practices, and support procedures (configuration, operational etc.).
Participate in appropriate in-service and workshop programs and attend any required meetings.
Daily systems and server’s health checkup (Running processes, CPU utilization, Memory utilization, Load average, unprocessed transactions etc.).
Ensure infrastructure systems and services are operating at optimal level to ensure business functions, high availability and recoverability.
Ensure that backups of all administered applications are being performed as per the schedule.
Implement and/or upgrade applications and provide second line support for Production, Disaster Recovery site and Tests environments.
Monitor the system daily and respond immediately to security or usability concerns.
Resolving logged tickets and calls in a timely manner as per Service Level Agreements.
Support and provide guidance to CRDB Bank employees on issues related to payment systems.
Validating software fixes received from vendor before deployment in Production environment.
Working with vendors in the process of troubleshooting escalated incidents including being available 24/7 when needed.
Create, amend and delete/disable system’s user accounts as per requests and procedure.
Carryout other assignment as may be assigned by Manager Payment systems, SM-CBA, HES, DICT, top and executive management.

Qualifications Required

Minimum Bachelor’s degree in Information Technology or Computer Science or Computer Engineering (or similar).
At least 3 years of general ICT Systems support experience in banking environment.
Ability to handle numerous concurrent tasks under time constraints, effectively prioritize and execute tasks in a highly dynamic environment.
Technical interaction with vendors, contractors, and other stakeholders.
Information Technology Infrastructure Library (ITIL) best practices.

Understanding of Infrastructure technologies including networks, servers and databases.
Understanding the core functions of the business unit, policies and procedures of assigned systems.
Understanding of application and system architecture concepts.
Knowledge of system vulnerabilities and security issues.
Team player who exhibits effective interpersonal skills with a collaborative style.
Ability to create and deliver results in a highly collaborative environment.

2: SOC ANALYST Number of openings 1

Job Purpose

This role is to support in ensuring that the company information is protected, in accordance with the needs of the business and according to Information Security principles of availability, integrity and confidentiality.
The purpose of the Security Operation Center is to bring the Bank’s information security risks under explicit management control through implementation of controls and close monitoring.
This role also supports the technical implementation of the Security Incident and Event Management (SIEM) toolset.

Principle Responsibilities

Perform deep-dive investigations into complex security incidents escalated by Level 1 analysts to determine root cause and scope of impact.
Serve as the primary Incident Handler, executing containment, eradication, and recovery procedures during active security breaches.
Ensure quality control of the triage process by reviewing L1 annotations and validating alert classification and documentation.
Support fraud monitoring and investigation activities, identify patterns of fraudulent behavior, and coordinate with financial crime units.
Integrate standard and non-standard logs into SIEM and central log management solutions to ensure full visibility.
Conduct proactive threat hunting across networks and endpoints to identify stealthy threats that bypass automated detection systems.
Develop and tune SIEM correlation rules, alerts, and dashboards to improve detection accuracy and reduce false positives.
Perform scheduled and ad-hoc security assessments, evaluating log coverage and visibility, and ensuring remediation of identified gaps.
Provide technical recommendations to project teams regarding security monitoring and log requirements for new business functions.
Create and maintain detailed technical SOPs, playbooks, and incident response documentation for the SOC library.
Analyze malware samples and suspicious files to understand behavior and develop custom Indicators of Compromise (IOCs).
Communicate technical findings and remediation steps clearly to both technology teams and business leaders.
Ensure SOC activities remain aligned with organizational Information Security policies and regulatory standards.
Manage technical relationships with outsourced service providers and vendors to resolve complex security issues and platform outages.
Assist the Blue Team in hardening the environment by translating Red Team findings into actionable security improvements.
Report directly to the SOC Manager and organize workload effectively within established parameters.

Qualifications Required

Bachelor’s degree in computer systems, Cybersecurity, or a related field.
Minimum of 2 years’ experience in cybersecurity operations.
Professional certifications such as Certified SOC Analyst, CISA, CISSP, or CEH is an advantage.
Strong technical background in Unix/Linux, Microsoft Windows, and networking systems.
In-depth knowledge of corporate security threats including phishing, DDoS, and malware.
Excellent interpersonal, written, and oral communication skills.
Ability to thrive in deadline-driven environments managing multiple issues simultaneously.
Strong infrastructure and technology background with proven expertise in Unix/Linux, Microsoft Windows, and networking systems, as well as experience implementing and managing SIEM solutions.
Proficiency in the full incident response life cycle (NIST/SANS), with the ability to execute containment actions like host isolation and account suspension., managing complex incidents end-to-end, and thriving in deadline-driven environments.
Skills in detection engineering, including the development and tuning of SIEM correlation rules to minimize false positives.
Competency in automation and some scripting to develop SOAR playbooks and streamline SOC workflows.
Technical knowledge of log architecture, including the configuration of Syslog-ng, Windows Event Forwarding (WEF), and API integrations.
Strong analytical skill in performing Root Cause Analysis (RCA) to translate complex technical findings into business-relevant insights.
Project management skills in contributing to and leading cybersecurity strategy initiatives and technical capability roadmaps.
Experience in implementing and managing SIEM solutions.
Effective stakeholder engagement, technical leadership, and mentorship, while maintaining operational excellence in security operations.
Managing the full lifecycle of complex security incidents, from initial escalation through to final remediation and reporting.

3: RELATIONSHIP MANAGER SME – ZONAL OFFICE, WESTERN Number of openings 1

Job Purpose

To drive the growth and profitability of the SME portfolio by acquiring new SME customers through account opening, growing a high-quality asset book, and mobilizing deposits within the assigned zone.

Principle Responsibilities

Engage potential SME customers on daily basis with intention of Identify and negotiate business opportunities in order to recruit customers in line with business targets.
Track sale leads and pipelines to ensure maturity.
Explore opportunities in the zone and devising strategies for benefits realization.
Facilitate processing of SME application as per committed TAT.
Assist branches to develop and monitor strategic plans i.e target market, sectors and expectations based on local market survey and customer feedback
Communicate and review Branch portfolio performance at branch and devise remedial measures for any deviation from the target.
Drive cross‑selling of the bank’s full range of products and services to SME customers, with a strong focus on payment solutions such as Lipa Namba, POS, and Internet Banking.
Actively track and engage borrowing customers with sales routing compliance below 85% to improve account utilization and deepen relationships.
Support branches in deposit mobilization by soliciting SME deposits and initiating effective strategies to achieve the Bank’s deposit targets.

Responsible for building and maintaining strong, long‑term relationships with both existing and prospective customers, in alignment with the Bank’s strategic objectives.
Develop and maintain business relationships with existing and potential customers on behalf of the Bank, acting as the key contact person for SME customers.
Initiate and conduct regular customer engagements to enhance retention, satisfaction, and long‑term loyalty.
Overall monitoring of the SME portfolio quality in line with approved monitoring guidelines to ensure attainment of set performance parameters.
Track delinquent collections to contain and control PAR and NPL migration.
Share collection performance updates with the respective Coverage Manager on a weekly and monthly basis.
Prepare and submit periodic zonal portfolio and performance reports as required by management.

Qualifications Required

An advanced diploma/degree in Business, Accountancy, and Economy, Finance or any other related field.
Five years’ experience in SME lending.

Comprehensive knowledge of SME lending and end‑to‑end SME loan cycle management.
Adequate experience in credit underwriting and credit risk assessment.
Excellent sales, interpersonal, and networking skills, with the ability to communicate and interact effectively with diverse external stakeholders.
Strong ability to organize and conduct effective stakeholder engagement activities.

A detailed understanding of banking industry regulation requirements.
Strong persuasion and negotiation skills, complemented by excellent presentation and training capabilities.

Ability to keep abreast of industry changes in SME environments.

4: SPECIALIST CORPORATE CREDIT UNDERWRITING – MINING ENERGY AND PROJECT FINANCE Number of openings 1

Job Purpose

To support the Bank in underwriting complex transactions in mining, energy, and project finance, by providing strong financial analysis, clear risk assessment, and practical structuring input.

The role focuses on ensuring that large and capital-intensive transactions are well understood, properly structured, and aligned with the Bank’s risk appetite.

Principle Responsibilities

Review and analyze audited financial statements, management accounts, and cash flow projections.
Assess repayment capacity using DSCR, LLCR, and cash flow coverage ratios, and identify key financial risks and pressure points.
Evaluate projects across mining (upstream and processing), energy (power generation, renewables, oil and gas), and infrastructure and industrial sectors.
Review key project documents, including feasibility studies, technical and reserve reports, power purchase or offtake agreements, and EPC and O&M contracts.
Build and review detailed project finance financial models.
Test model assumptions and key drivers such as commodity prices, production volumes, operating costs, and construction timelines.
Perform sensitivity analysis and downside scenario assessments.
Identify key risks including construction and completion risk, commodity price risk, operational risk, counterparty risk, and regulatory and environmental risks.
Recommend practical risk mitigants such as security structures, covenants, insurance, and guarantees.
Support the structuring of project finance facilities, term loans, structured lending solutions, and syndicated or club deals.
Recommend appropriate tenors, repayment profiles, covenant packages, and security arrangements.
Prepare clear and well‑structured credit appraisal reports, risk assessment summaries, and approval papers for credit committees.
Review credit applications from business units and provide recommendations to ensure compliance with credit policies and procedures.
Conduct borrower site visits on a case‑by‑case basis to assess business viability and inspect borrower securities, depending on the nature of the credit application or project.

Qualifications Required

University Graduate in Mining Oil and Gas, Commerce, banking, economics, accountancy, agribusiness, engineering, land management and valuation, property finance or relevant qualifications from recognized academic institutions.
Milpark School of Business/Certified Professional Banker (CPB) at TIOB.
Master’s degree & CPA will be added advantage.
Demonstrate strong proficiency in Microsoft Office applications, particularly Word and Excel, with effective writing and presentation skills in both English and Swahili.
Apply solid credit skills supported by basic accounting techniques, including ratio analysis, statistics, and financial statement analysis.
Exhibit strong analytical, problem‑solving, decision‑making, and financial management capabilities.
Maintain good knowledge of market competitive structures, industry practices, and business banking regulations, with at least two years of relevant local experience.
Show excellent interpersonal, teamwork, and customer service skills, combined with high motivation, focus, and a goal‑oriented mindset.

Only Shortlisted Candidates will be Contacted.

Deadline: 2026-05-21