Job Vacancies at NCBA Bank Tanzania August 2026

Job Purpose Statement

Develop, expand and manage portfolio of SMEs clients to achieve set budgets within overall bank objectives

Apply experience in SME Relationship Management to

• Improve and updates customer & prospect database,

• Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities,

• Comprehensively explore SMEs customers’ short- and long-term financial goals/aspirations and keep up to date with changes in the financial needs and financial position of customers.

• Pro-actively manage the portfolio to maximize revenue for the Bank (referring to fees, margins and sales), minimize costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately

• Ensure that SMEs customers are well informed with regards to lending application processes, credit maintenance processes and account conduct expectations

Collaborate with all key stakeholders within the bank to ensure fulfilment of all deliverables.

Actively engage Client Service Managers/and other support functions towards seeking customer excellence

Job Specifications

Academic:

Bachelor’s degree from a recognized accredited university.

Professional:

At least 8 years’ experience in Commercial Banking, 3 of which should have been in management capacity in a similar sized organisation.

Desired work experience: 

• Proven track record of consistently achieving a commercial department’s financial growth, with a market reputation of being a trusted advisor on matters pertaining to banking.
• Significant experience in Corporate Banking. Experience in products, bank operations and customer experience is highly desirable.
• In-depth knowledge of the local banking industry, banking products, banking services and banking regulations. Sound working knowledge and understanding of general Corporate Banking regulations and practices.

Job Dimensions

Reporting Relationships: jobs that report to this position directly and indirectly

Direct Reports – Relationship Managers where applicable

Indirect Reports – TBC

Stakeholder Management: key stakeholders that the position holder will need to liaise/work with to be successful in this role.

Internal

All Bank departments

External

Commercial Banking customers, financial institutions, industry players, national and county governments, regulators, etc.

Decision Making Authority /Mandates/Constraints: the decisions the position holder is empowered to make (Indicate if it is Operational, Managerial or Strategic). Please also highlight any budgetary control responsibility if applicable for the role. 

• Pricing structures and negotiation parameters.
• Recommending the product offering for the portfolio.
• Approval of expenditure within discretionary powers delegated through the Head of Industry, provided that such expenditure is within the approved strategy and annual budget for the Bank.

Work cycle and impact: time horizon and nature of impact (Planning)(e.g. Less than 1 week, 2 weeks, 2 weeks – 1 month, 1month – 3 months, 3-6 months, 6-12 months, above 1 year)

The job holder works on an annual cycle.