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New Vacancies at Maendeleo Bank October 2026, Maendeleo Bank PLC (MBP) was established as an initiative of the Evangelical Lutheran Church in Tanzania, Eastern and Coastal Diocese. Its mandate is to expand access to reliable and affordable financial services. MBP operates under the regulatory oversight of the Bank of Tanzania (BOT) and fully complies with the Banking and Financial Institutions Act.

MBP serves retail customers, micro, small, and medium enterprises (MSMEs), and institutions through a range of products, including deposit accounts, credit facilities, and digital banking solutions. Its strategic focus is on promoting financial inclusion and supporting enterprise growth across Tanzania.

1: Direct Sales Agents – 10 positions

Job purpose

To drive customer acquisition and business growth by promoting and selling the Bank’s products and services, while ensuring quality customer engagement, accurate onboarding, and compliance with Bank requirements.

Key responsibilities

Promote and market Maendeleo Bank products and services within assigned areas.
Acquire new customers and open accounts (individuals, business and group accounts).
Drive growth in deposits, loans, digital banking and other bank products.
Identify and pursue sales opportunities in the market, including businesses, SMEs, institutions and communities.
Conduct market visits, customer engagements and product awareness campaigns.
Meet and exceed assigned sales targets.
Build and maintain strong customer relationships.
Provide relevant customer information and support during account opening and product application.
Ensure proper documentation and compliance with KYC and Bank policies.
Prepare and submit daily/weekly sales reports.
Represent the Bank professionally and uphold the Bank’s brand and values.

Key competencies

Bachelor’s Degree in Business Administration, Marketing, Banking & Finance, Economics or a related field.
Experience in Sales and Marketing.
Good understanding of banking products and financial services.

Qualifications & experience

Strong sales and customer acquisition skills.
Excellent communication and interpersonal skills.
Customer focused and results oriented.
Good negotiation and influencing skills.
Integrity and professionalism.

Agency Banking Officers – 4 positions

Job purpose

To drive the growth and performance of the Bank’s Agency Banking business through effective acquisition, onboarding and management of agents, while expanding financial services outreach, transaction volumes and revenue, and ensuring strong agent support, service quality, compliance and customer satisfaction.

Key responsibilities

Recruit and onboard new Agency Banking agents within assigned territories.
Drive growth in active agents, transaction volumes and transaction values.
Mobilize deposits and support acquisition of new banking customers.
Identify new markets and strategic locations for expansion of the Agency Banking network.
Reactivate dormant and low-performing agents.
Drive Agency Banking revenue and profitability.
Conduct regular agent visits and relationship management.
Support agents with liquidity management and operational challenges.
Train agents on products, services, systems and customer service standards.
Monitor compliance with KYC, AML/CFT, Bank policies and regulatory requirements.
Prepare regular performance reports and provide market and competitor intelligence.

Key competencies

Strong sales and business development skills.
Excellent negotiation and relationship management skills.
Strong commercial and results orientation.
Good understanding of Agency Banking and Digital Financial Services.
Strong communication, reporting and analytical skills.
High level of integrity and accountability.

Qualifications & experience

Bachelor’s Degree in Business Administration, Banking & Finance, Marketing, Economics, Commerce or a related field.
Minimum of 2–3 years’ relevant experience in Agency Banking, Banking Sales, Mobile Financial Services, Fintech, Business Development or Relationship Management.
Proven ability to deliver sales and business growth targets.
Experience in agent, merchant or distribution network development will be an added advantage.