Vacancies at Ecobank Tanzania Limited March 2026

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Vacancies at Ecobank Tanzania Limited March 2026, Ecobank Tanzania Limited is a Subsidiary of Ecobank Transnational Incorporated (ETI) a multinational Bank Presenting 33 African Countries. Ecobank began its operations in Tanzania on the 19th January 2010 which enables the bank to commence provision of fully commercial banking services to the public. The bank currently has 5 branches (Dar es Salaam branches include: Acacia, Mwenge and PSPF branch; upcountry; Arusha and Mwanza; these branches are strategically located bringing financial advice closer to Tanzanians and easy of cross border trade due to the Banks wide network.

Job Title: Payments & Channels Officer

Direct Reporting: Head, Cash Management

Department: Cash Management

Location: Dar es salaam, Tanzania

Job Objective(s)

To lead implementation and ensure implementation standards after a cash management services proposal, involving multiple products, multiple services or multiple locations and geographies, has been accepted by customer.

To support day-to-day operations of electronic banking services delivered to the bank’s customers.

Drive digital payment products utilization, penetration and manage the dormancy of all channels.

Own the overall problem resolution processes to ensure seamless delivery to customers within the country.

Position Ecobank as the preferred provider and leading cash management solution provider in the country.

Take full ownership of the pipeline management and deal conversion process working with the RO, RM,

Ensure adequate and proactive calling plan of key relationships is maintained working closely with RO, RM,

Prepare the country weekly and monthly Payment performance reports and ensure submission to Head, Cash Management and Business departments.

Own the performance levels of payments products

Provide leadership for the effective delivery and growth of cash management/payments business in country.

Being a door opener for customer acquisition by increasing ETZ customer value proposition and enhancing client experience.

To provide sales support to Local Account Managers to secure the business of potential customers by working closely to refine customer solutions.

For a designated group of electronic channels and other products, to ensure the smooth launch of new products, as well as enhancement of existing services through active involvement in the products development cycles, where necessary.

To carry out payment Services initiatives in order to achieve goals and assist in migration of best practices.

To be fully accountable for the success of an implementation by interfacing with customer’s implementation team, until customer’s satisfaction is received, and there is stable utilization for the first two months.

To participate and support the various Channels rollout initiatives embarked on by the Group Channels Management.

Education

Bachelor degree MBA, MSC, MA, ML and/or Professional Qualifications are an added advantage

Work Experience

Hands on experience in the Sales, design and implementation of Electronic Banking Solutions

Skills

Strong quantitative/analytical skills

Customer centric and consultative sales

Relationship Management

Good communication and negotiation skills

Knowledge

Knowledge of the competitive environment for Transaction Banking Products