New Vacancies at GSM Group May 2026

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New Vacancies at GSM Group May 2026, GSM Group is an innovation-driven conglomerate that offers a wide range of services across the African continent.

We have the utmost care, respect, and compassion for our customers around the world. We always work for the benefit of the communities we serve.
Accountability

We conduct our business fairly, with honesty and transparency. Everything we do stands the test of public scrutiny.

Efficiency

We constantly strive to achieve the highest possible standard in our daily operations and in the quality of the goods and services we provide.

Teamwork

We work cohesively with our colleagues across divisions and with our customers and partners around the world, building strong relationships based on tolerance, understanding and cooperation.

JOB TITLE: STORE MANAGER

REPORTS TO: OPERATIONS MANAGER

KEY JOB PURPOSE

Responsible for Managing P&L and driving sales for the store through efficient store operations, visual merchandizing, customer service delivery, motivation and retention of store personnel and adherence to company standards and policies.

KEY DUTIES AND RESPONSIBILITIES

o Maximize the potential of Store Management & Employees through performance management, coaching and identifying development opportunities to ensure all stores are staffed correctly including succession planning & ongoing monitoring of manpower planning.

o Champion the brand in stores & create a two-way feedback loop with the brand teams to enhance business performance, including recommendations for promotion or mark down.

o Build external networks to understand market trends & competitor activity that once fed back into central teams allows us to maintain a competitive advantage.

o Contribute to all aspects of business development including new store openings & recommendations for closure.

o Liaise with external and internal parties to facilitate. Ensure internal and external customer service is excellent through brand specific & company wide training initiatives.

o Fully utilize company reporting systems to monitor brand performance & implement corrective action when necessary.

o Handle the day-to-day operations in the mall, ensuring operations are kept up to the highest quality standards to meet all tenant and customer requirements.

o Coordinate mall team and contractor employee work to oversee daily operations include maintenance etc.

o Identify & inform Management of any health & safety risk related to the mall building that may affect employees, contractors & the public.

o Manage tenants’ shops operational compliance (i.e., shop appearance, merchandise, trading hours, waste removal, signage, etc.) through regular audits, surprise visits, etc. Rectify any non-compliance through official warning, lease contractual penalties, as required.

QUALIFICATIONS & EXPERIENCE

o Bachelor’s Degree in Business Administration or a related field

o Minimum of 2 years’ experience in a store manager or supervisory role in an apparel store

o Strong sales, negotiation, and communication skills.

o Preferred age range 25-35 years

2: JOB TITLE: CASHIER

BUSINESS UNIT: GSM TANZANIA LTD-RETAIL

REPORTS TO: HEAD CASHIER

KEY JOB PURPOSE

Provide efficient customer service at the cash till as per service standards and process all cash/credit transactions currently as per SOP, standards, and guidelines.

KEY DUTIES AND RESPONSIBILITIES

Drawer maintenance, each cashier must ensure all records are accurate how much money they had when they opened the store, how much is earned when they closed the store. Amount of change in a register drawer for the purpose of finding out when they are required to restock the change.
Cashier must scan or enter the price of all items at the register.
Ensure funds received is properly received and disbursed to prevent loss and in compliance with treasury policy.
Cashier is assigned the responsibility of handling over the cash collected to the store manager by filling the cash up slip and confirms that the cash is balanced.
Exchange and return no cashier is permitted to do any exchange of a product without authorization from store manager
Reconcile cash and ensure necessary approvals are obtained before issuance of cash.
Maintain supporting documents for verification on any cash transactions.

QUALIFICATIONS & EXPERIENCE

Bachelor’s degree in accounting or any related field.
Minimum of 2 years’ experience in retail business (supermarkets and apparel stores)
Proficient in computers (Microsoft excel)
Preferred age range 25-35 years

3: JOB TITLE: SECURITY OFFICER

REPORTS TO: SECURITY SUPERVISOR

KEY JOB PURPOSE

As a security officer of the GSM company, your main responsibilities are to maintain safety and protect life, property, mall environment and the company’s name, including the safety of employees, customers and company visitors, prevent loss damage and loss to property that may be caused by actions of crime or other sources of damage such as fire, flood and natural disasters.

KEY DUTIES AND RESPONSIBILITIES

Safety & Customer Service

Please acknowledge customers who visit the store.
To keep a watchful eye on stock, staff and the customers…particularly customers that have a talent for nicking stuff.
Acting like a human CCTV camera, your primary role is preventing any theft or damage from taking place within the store, but you may also be expected to help customers just like a sales associate.
You’ll have to make official notes on any unusual incidents including property damage and theft. These need to be accurate records as the police or courts may want to use them at a later date.
Remain vigilant and actively monitor customers and staff behavior for any signs of suspicious activity.
Conduct regular inspections of the store to identify any potential security risks or vulnerabilities (fitting rooms, back store, back office, accessories area, et
Random check of our security alarm
Respond promptly to any alarms or incidents and take appropriate action as necessary.
To make sure all store staff sign in/out when they go for break or leave the store.
Monitoring entry and exit points and making sure any staff checked and searched before going out and customer checked his/her shopping basket and stamped on his/her receipt.
Understand the return policy and ensure effective implementation.
To make sure all security and safety policies and procedures are being followed